Oct 15

Important Changes to FutureFund

By FutureFund Support Team

We're making change to how FutureFund operates.

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Jul 30

External Campaign

By FutureFund Support Team

We've added a new campaign type, External Campaign.

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Jul 28

Fundraiser Campaign

By FutureFund Support Team

We've added a new campaign type, Fundraiser.

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Apr 27

Cover Processing is on by default

By FutureFund Support Team

Cover processing is on by default and selected during checkout.

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Apr 26

Admin Improvements

By FutureFund Support Team

Store categories, grade support, sorting, and reports are updated in the admin.

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Apr 25

Email Improvements

By FutureFund Support Team

We've made some improvements to they way email is managed.

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Apr 24

Registration Redesign

By FutureFund Support Team

Registration updates coming in early May.

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Apr 23

Member Services Site

By FutureFund Support Team

The Member Service Site is replacing the parent portal and launching in early May.

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Mar 01

Upcoming Refund Pricing Changes

By FutureFund Support Team

On April 1, 2020, fees will not be returned when a refund is issued.

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Jan 09

FutureFund Domain Change

By FutureFund Support Team

In February 2020, we will be disabling the use of the futurefundapp.com domain. See how this change will affect your school.

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Mar 31

Corporate Matching GA

By FutureFund Support Team

FutureFund's corporate matching program reached 1.0 and is dropping the beta tag. Here are some changes we've made to the program.

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Mar 06

Parent Order Sharing

By FutureFund Support Team

Starting today, orders placed during registration and in the online store will be shared with other parents or guardians included in the same registration session.

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Aug 26

Important FutureFund Updates

By FutureFund Support Team

We hope everyone had a great registration this year! We’ve been busy making small tweaks and improvements and are ready to roll them out. Check out the changes in this post!

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Apr 11

Platform Accounts

By FutureFund Support Team

Platform accounts allow a single charge when multiple funds are in an order. This greatly reduces confusion when parents would see multiple charges on their credit card statements.

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Mar 14

Partial Credit Card Refunds

By FutureFund Support Team

We've added support for partial refunds with credit card transactions.

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Mar 05

Updates to the Export Purchases report

By FutureFund Support Team

The Export Purchases report is getting a much needed overhaul.

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Mar 02

Refund Restricted Accounts

By FutureFund Support Team

Some FutureFund sites have bank accounts that do not allow debits which prevent the issuance of credit card refunds. Funds can be configured to prevent credit card refunds.

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Mar 01

Store Categories Are Here

By FutureFund Support Team

Is your online store overflowing with campaigns? Get organized with store categories.

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Mar 01

Deposit Detail Report is now the Reconciliation Report

By FutureFund Support Team

We've renamed the Deposit Detail Report to the Reconciliation Report

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Mar 01

Customizing the Reply-To email address

By FutureFund Support Team

FutureFund sends all emails from the noreply@futurefund.com email address. This address is not monitored and will be returned to the user as undeliverable.

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Feb 15

Zero Dollar Store Orders

By FutureFund Support Team

We've extended support for zero dollar campaigns to store orders.

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Jan 09

Sorting by Name in Exported Reports

By FutureFund Support Team

FutureFund allows administrators to export many reports to a CSV (Excel) file for processing outside of the FutureFund Admin. In most cases, the user’s name was included with the first and last name concatenated. This caused problems when one tried to sort the reports by last name for example. We’ve updated the system to break up the first and last name in the exported reports. The following reports were updated:

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Jan 09

Order Source Attribute

By FutureFund Support Team

When an order is placed in FutureFund, we track the origination of the order as the Order Source. There are three possible values for the order source:

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Nov 06

Note to Seller

By FutureFund Support Team

The Note to Seller feature allows the collection additional information during the purchase process for purchase campaigns. To enable the Note to Seller feature and customize the label text, click on the ‘Edit Advanced Settings’ button when viewing the campaign and set the appropriate options. When enabled, the purchaser will see an additional field to supply the requested information.

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Mar 31

Notifications are Here

By FutureFund Support Team

Today we are launching notifications. Notifications allow you to receive an email when orders are placed or students are registered. The frequency can be either daily or weekly. Here is a sample:

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Mar 31

Improving the Store

By FutureFund Support Team

When an item is added to the cart in the store, the new behavior shows the following dialog asking the purchaser to continue shopping or view the cart and checkout. The old behavior sent them straight to the checkout process. We made this change to help purchasers add additional items to the cart. Some found it hard to navigate back to the campaign page while others didn’t know you could make multiple purchases.

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Nov 07

Product Updates for Nov 07, 2016

By FutureFund Support Team

Here are this week’s changes, if you have any issues, please contact our support team.

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Oct 14

Product Updates for Oct 14, 2016

By FutureFund Support Team

Here are this week’s changes, if you have any issues, please contact our support team.

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Oct 08

Product Updates for Oct 08, 2016

By FutureFund Support Team

Here are this week’s changes, if you have any issues, please contact our support team.

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Oct 01

Product Updates for Oct 01, 2016

By FutureFund Support Team

Here are this week’s changes, if you have any issues, please contact our support team.

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Sep 16

Product Updates for Sep 16, 2016

By FutureFund Support Team

Here are this week’s changes, if you have any issues, please contact our support team.

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Sep 09

Product Updates for Sep 09, 2016

By FutureFund Support Team

Here are this week’s changes, if you have any issues, please contact our support team.

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Sep 02

Product Updates for Sep 02, 2016

By FutureFund Support Team

Here are this week’s changes, if you have any issues, please contact our support team.

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Aug 26

Product Updates for Aug 26, 2016

By FutureFund Support Team

Here are this week’s changes, if you have any issues, please contact our support team.

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Aug 19

Product Updates for Aug 19, 2016

By FutureFund Support Team

Here are this week’s changes, if you have any issues, please contact our support team.

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Aug 12

Product Updates for Aug 12, 2016

By FutureFund Support Team

​Here are this week’s changes, if you have any issues, please contact our support team.

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Jul 30

Analytics in FutureFund

By FutureFund Support Team

We recently upgraded our analytics in virtually all sections. In doing so, we removed the old graphs. The old ones had fun animations, but very little actionable data. The new metrics show data for Today, Yesterday, and the past 30 Days along with charts covering the previous month. All data is updated in realtime.

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