Mar 02

Refund Restricted Accounts

By Darian Shimy / Mar 02 2018

Some FutureFund sites have bank accounts that do not allow debits which prevent the issuance of credit card refunds. To help in this, FutureFund supports check/cash refunds. However, this was not enforced and the administrator would need to know which funds supported refunds and which ones didn’t.

We’ve added the ability to restrict refunds on a particular fund. Refunds are still trackable in FutureFund by issuing a refund with a check/cash refund method.

We are not able to detect which funds have debit restrictions. If you would like to enable this feature, please contact our support team.