Mar 01

Customizing the Reply-To email address

By Darian Shimy / Mar 01 2018

FutureFund sends all emails from the noreply@futurefund.com email address. This address is not monitored and will be returned to the user as undeliverable.

Schools have the option to specify a Reply-To address for outgoing emails. With a custom address, schools will be able to respond to parent replies. To customize the Reply-To address:

  • In the Admin, navigate to Settings > Account
  • Click on the Edit button
  • Update the Reply-to email address
  • Click the Update Account button

Notes:

  • You must be the account owner to update the address.
  • This feature does not change the From address in an email, only the Reply-to address.
  • This is an account level setting, all emails from all school sessions will be affected.